Buyer's Guide
Accepted payment methods
- Credit and debit cards: Visa, Mastercard, American Express.
- Paypal: Fast and secure payments.
- Shopify Payments: Integrated solution for secure payments.
- Other methods: [specify, if applicable].
How to track your order
Once shipped, you will receive an email with your tracking number. You can track your package directly via the link provided or on our carrier's tracking page.
Return Policy
- Timing: You can request a return within 14 days of receiving your order.
- Conditions: Products must be unused, in original packaging and accompanied by proof of purchase.
- How to initiate a return: Contact us at [support email] with your order number and reason for return.
- For more information on returns, please check the Returns & Refunds section.
Our rates
Shipping costs
- For vintage bottles of a certain value, shipments include insurance to ensure maximum safety during transport. The cost of insurance is already included in the shipping rate. You will be able to check the total cost, including shipping and insurance, at the time of check-out.
- For orders over a certain amount or for shipments to certain countries, it may not be possible to complete the purchase directly online. In these cases, we invite you to contact us via email, or contact form to obtain a personalized quote on shipping.
Return Fees
- The cost as well as the responsibility for returns are the responsibility of the customer. Find more information in the Returns & Refunds section.
Additional costs
- Any customs duties or local taxes for international orders are not included in the shipping costs and must be paid by the recipient upon delivery.